Giving access to data

Emergency contacts

A dialog box asking if you if you want to give someone access to your account in an emergency.

Description

Users nominate trusted individuals (like a family member or friend) to access data on their behalf if there’s an emergency. This pattern can also be used to restore access if a user can’t login to their account. For example, in the event of an accident, the trusted individual can take control of the user’s account.

Advantages

  • It allows people to access information in a crisis, without requiring them to go through the usual identity and security checks
  • A delay can be used to give users time to stop an emergency access if it is triggered by mistake

Limitations

  • It requires the user having someone they can trust who is available to help
  • It requires advance planning by the user and maintenance of the contacts list

Examples